Direct Spaces On-Premise EMS Installations

If you have an on-premise EMS, update EMS to the latest version and configure your network to allow communication between your local EMS API and cloud-based Direct Spaces services.

When you select the Use Static IP option, all Direct Spaces traffic routes through static IP 35.245.95.23. This may require you to create a firewall allowlist rule for communication from cloud-based Direct Spaces services to the EMS API.

Using a static IP creates a single point of failure and might increase latency, so use it only when necessary. If using a static IP for Direct Spaces, configure firewall rules to permit traffic from that IP address.

User authentication

Direct Spaces users authenticate using their EMS user credentials. EMS offers built-in authentication and SSO integration via SAML, and Direct Spaces uses the same method as EMS.